Business Office Manager-H (Administrative)
1. Manages business office systems in accordance with company procedures including completion of daily, weekly and monthly tasks and non-negotiables. 2. Maintains accurate and up to date records of business office functions including accounts receivable (A/R), accounts payable (A/P), move-ins and census numbers, resident insurance information and financial files, bank deposits, petty cash, and mail. 3. Performs routine billing processes by ensuring billing is set up, billed and collected in a timely and accurately manner. Identifies, researches, and corrects billing discrepancies. 4. Manages collections of all receivables according to company procedures and document efforts within billing system. Partners with Executive Director and regional support to problem solve and collect on difficult accounts. 5. Assists with the move-in process for residents by verifying payer source and completion of move in paperwork. 6. Completes month end close within designated timeframe, participates in monthly A/R review and completes necessary reports as required. 7. Manages petty cash. Ensures accounts are balanced and update to date according to state regulations and company policy. 8. Provides prompt, professional and courtesy customer services to residents, family members, vendors and outside representatives. Communicates with residents and/or responsible parties regarding bills and financial obligations. 9. Greets visitors and notifies parties of visitors' arrival. Provides direction to the appropriate location as needed. Answers phone calls and directs callers to appropriate party. 10. Maintains personnel and resident files in accordance with all applicable laws, regulations, and company policy and procedure. 11. Assists in the new hire process by posting requisitions, reviewing applicant tracking system, scheduling and conducting interviews, extending offers, completing new hire paperwork, tracking credentials, and onboarding process. 12. Responsible for payroll duties including assigning employee numbers, reviewing time clock entries, collecting time clock edits, entering data into the payroll system, processing PTO/Sick Time, tracking attendance, and running reports. Processes payroll close and submits to central support. 13. Acts as a Benefit Ambassador by assisting with open enrollment and providing education on benefit offerings. Act as first point of contact for all leave of absence requests and employee benefit questions. 14. Maintains in-depth knowledge of assisted living insurance billing practices and stays apprised with industry changes regarding covered charges and billing best practices. 15. Participates as part of the leadership team by actively contributing in problem solving, decision making, center and company-wide initiatives and attending leadership team meetings. 16. Performs other duties as assigned.
Summary of Benefits
We are proud to offer our staff low monthly premium payments for employees and dependents will be as follows:
Medical, Dental, Vision
401(k) plan with employer match
Generous paid time off for vacation accruing at 4 hours a month, 48 FT or 40 PT annually recurring sick day hours prorated based on hire date, and 7 paid Holidays each year.
Pay scale 22.00-29.00 DOE
