Superintendent of Customer Service Installation (Finance)
Position Overview: The Installation Superintendent plans, organizes, directs, and controls the bulk and gaseous supply system installation activities and projects located in Huntsville, AL. This includes staffing needs required to provide on-going product service and support of equipment. Establishes implements and maintains administrative and technical procedures to provide responses after the sale service to internal and external customers. This mid-level management position applies advance technical and managerial knowledge to oversee the implementation of activities geared toward designing and installing safe and reliable supply of gases for customer consumption. Primary activity focus will center on Customer Service and Sales support as it relates to managing and controlling multiple simultaneous projects. Primary responsibilities include, but not limited to: - Implementing and successfully executing defined organizational priorities, plans and objectives. - Overseeing aspects of the organization's safety, quality, financial, personnel and work process controls. - Partnering with cross-functional teams, such as management and sales, to address elevated/complex customer service issues. - Setting priorities for team to ensure task completion; coordinating activities between staff and engineering. - Accountable for implementing all aspects of customer supply systems, including installations and equipment upgrades. - Oversees and coordinates site surveys and site visits for standard and advanced systems. This position will report to the Northeast Region Customer Service Manager. Reporting to the Installation Superintendent will be a team of approximately five employees, comprised of three Installation Technicians, one Project Manager, and a Planner. Qualifications: - Bachelor's Degree Preferred in a related field is preferred. - 10 years in Operations or related experience - Will require travel up to 50% travel to Northeast Region Service Center locations and customer sites. About Linde: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions. For more information about the company and its products and services, please visit www.linde.com. - We offer a comprehensive competitive benefits package including paid holidays and vacation, health, dental, disability, life insurance, 401(k) (with matching), and pension benefits. - At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever-increasing pool of global talent. - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. Linde thanks all applicants in advance for their interest; however, only those applicants who are being considered for an interview will be contacted. Pay commensurate with experience. #LI-MM1
