People Operations Coordinator (Administrative)

WHO WE ARE

Empowering Connections, Inspiring Possibility

SageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet's people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.

The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.

What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners and communities. The company believes that by creating, discovering and nurturing these trusted connections, SageNet enhances the world that connects us all.

With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation's largest retail, financial, healthcare, utilities and energy organizations. SageNet manages communications for more than 430,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto and Washington, D.C.

WHAT YOU'LL DO

As a People Operations Coordinator, you will play a crucial role in supporting our team. You will manage interview scheduling, candidate communications, and onboarding preparations. Additionally, you will assist in organizing training sessions and development programs, ensuring a seamless experience for all participants.

Major duties and responsibilities:

• Talent Acquisition (70%)
  • Manage interview scheduling and candidate communications and maintain a positive candidate experience throughout the hiring process.
  • Evaluate and select candidates to go through the sourcing and screening process, especially for entry-level and mid-level positions.
  • Ensure a smooth and welcoming onboarding process for all new hires.
  • Coordinate with various departments to prepare for new employee arrivals, including setting up workstations and providing necessary resources.
  • Assist in developing and managing the company's internship program, including recruitment, onboarding, program sessions and mentorship.
• Employee Development (20%)
  • Assist in organizing and scheduling training sessions, workshops, and development programs.
  • Track employee participation in development programs, manage feedback from participants, and update records of completed trainings.
  • Evaluate the effectiveness of employee trainings and recommend feedback.
  • Support the People Operations Manager in implementing leadership and skills development programs by coordinating resources and managing program communications.
• Strategic HR Support (10%)
  • Maintain talent acquisition and employee development records, including candidate pipelines, training records, and feedback from development programs.
  • Analyze recruitment metrics, training attendance, and other relevant data to support strategic decision-making.
  • Identify opportunities to enhance recruitment and development processes, providing feedback to the People Operations Manager.
  • Apply in-depth knowledge of HR laws, regulations, and best practices in all aspects of the role.
  • Assist with various administrative tasks and projects as needed.

WHO YOU ARE

You are an enthusiastic individual eager to kickstart your career in Human Resources. You have a strong desire to learn and grow within the field, and you're looking for an opportunity that offers both hands-on experience and professional development. You are excited about the chance to contribute to a dynamic team and are motivated by the potential to advance into larger roles in the future. Your proactive attitude, excellent communication skills, and ability to manage multiple tasks make you a perfect fit for this role.

Required Qualifications

• Bachelor's Degree in Human Resources, Business Administration, or a related field
• Strong problem-solving skills and attention to detail
• Excellent communication and teamwork abilities
• Proficiency in data management and reporting
• Ability to manage multiple tasks and prioritize effectively

Preferred Qualifications

• Internship or relevant experience in HR or People Operations
• PHR or SHRM-CP certification

WHERE YOU'LL WORK

Enjoy the flexibility of our hybrid work model which consists of three mandatory “all-in” days (Tuesday, Wednesday, Thursday). Our business casual working environment fosters collaboration and productivity. You will be part of a small, dedicated team focused on delivering the best customer service across the organization. We strive to go above and beyond in creating exceptional experiences for our customers and colleagues.

PHYSICAL REQUIREMENTS

• Be able to sit for long periods of time without problem.
• Extensive use of fingers and hands for typing.
• Extensive use of eyes to be able to analyze documents electronically and physically for long periods of time.
• Occasionally move boxes up to 20 pounds.
• Ability to bend and/or stoop as needed.

CLASSIFICATION*: Non-Exempt
POSITION TYPE: Hourly/Fulltime
TRAVEL REQUIREMENTS: Minimal
DIRECT REPORTS:  No Direct Reports
SAFETY SENSITIVE:  No

Ready to join a team that values trusted connections? Apply now!

Equal Opportunity Employer
SageNet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Legal Disclaimer
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required. SageNet reserves the right to modify this job description at any time, with or without notice. Employment with SageNet is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. SageNet will provide reasonable accommodations for qualified individuals with disabilities.

As a managed services provider, SageNet maintains a high level of Information Security. SageNet has a published Information Security Policy and provides mandatory Security Awareness Training for all employees. SageNet requires that all employees adhere to published SageNet security policy, failure to do so may result in termination of employment. The SageNet security program is only as strong as our people and as such it is the responsibility of all employees to protect corporate and customer data following best practices and policies.

Attention All Third-Party Agencies, Headhunters, and Recruiters
SageNet will not accept candidate submissions by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to SageNet will be considered SageNet's property. SageNet will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. SageNet is not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. SageNet only forms contracts with recruiters with whom we have an established business relationship and with whom we have a signed agreement. All third-party contact with SageNet must be through our Talent Acquisition Department. Any contact made outside of the SageNet Talent Acquisition Department by a third party will cancel any future business relationships between the third party and SageNet.  Please contact Katie.Halstead@sagenet.com for any questions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Human Resources