Quality Manager (Project Management)

SUMMARY: The Quality Manager is responsible for driving quality programs for the facility. The role is primarily day shift with the flexibility to flow to business needs which need to be driven across the shifts. The Quality Manager will be responsible for representing the company in a professional and cost-effective manner to increase customer satisfaction and related profitability. The Quality Manager will be responsible for driving daily management of ongoing operations including performing risk assessments, training, lead 3rd party audits and providing feedback to all employees and management.

Please note:
This position involves working with plant material, which may include exposure to pollen, allergens, and other plant-related substances.
We recommend that applicants with known plant allergies or sensitivities consult with a healthcare professional before applying for this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
Develop, initiate, maintain and revise policies and procedures related to the implementation of cGMP practices throughout the cultivation and manufacturing divisions. Lead the quality team, ensuring they understand the importance of their roles and fostering an environment where each member is aligned to achieving the set quality standards.
Assure site compliance with all quality program requirements. policies and procedures related to the operation of the State of Missouris METRC system.
Partner with the Director of Quality, Directors of Manufacturing & Cultivation and People & Culture in response to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures. Develop and monitor a system for uniform handling of such violations. Identify potential areas of quality defect and/or risk; develop/implement corrective action plans for resolution or mitigation of the issues in partnership with the managers. Identify potential areas of quality vulnerability and risk; develop/implement corrective action plans for resolution of problematic issues and provide general guidance on how to avoid or deal with similar situations in the future. Work with the Human Resources Department and others as appropriate to develop an effective quality training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers. Responsible for direct management of all Site Quality Assurance programs. Responsible for ensuring cGMP Standards, Quality policies and procedures are adhered to. Write, update, and maintain SOP's (Standard Operating Procedures) for the Quality Assurance Program related to Manufacturing. Lead Site external and internal audit processes. Manage the Quality Assurance activities to ensure all specifications (internal, customer, industry standards, etc.) are identified, inspections and testing completed according to documented procedures and disposition of product is conducted in a timely manner where appropriate. Manage the Quality Assurance function to ensure products, processes and documentation meet internal and external requirements through adequately identified processes and documentation. Responsible for departmental non-conformance and implementation of corrective action ensuring all corrective actions are documented and outstanding actions closed in timely manner. Lead root cause analysis for Site quality outages (external), customer complaints and adverse effects Review and approve Master Batch Records for release. Track and trend internal KPIs, including quality alerts and external quality incidents.