Volunteers of America Chesapeake and Carolinas

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SUD Program Director (Personal Services)



COMPANY OVERVIEW

Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America – one of the nation's largest and most comprehensive human services organizations.

Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged “to go wherever we are needed, and do whatever comes to hand”. Their declaration continues to guide Volunteers of America's impact on “Helping America's most vulnerable”.

Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.

Job Summary:

The Program Director plays a pivotal role in overseeing the entire SPF-PFS project for Volunteers of America Chesapeake and Carolinas (VOACC). This position is responsible for designing, supervising, and ensuring the successful implementation of programs and protocols, as well as fostering partnerships and relationships within the community. The Program Director provides senior-level oversight, monitors performance and progress, and ensures compliance with reporting requirements.

Responsibilities:

  • Provide senior-level oversight of the SPF-PFS project, including design, supervision, and implementation of project programs and protocols.

  • Develop and maintain partnerships and relationships with community stakeholders, organizations, and agencies to support project objectives and enhance community engagement.

  • Lead the Quad County SAVE Program and the Quad County Coalition.

  • Develop impact measures, monitor program performance, quality improvement initiatives, and progress toward achieving program goals, making necessary modifications as needed.

  • Supervise and provide guidance to the Data Analyst, Education/Outreach Coordinator, and SUD Case Manager, ensuring effective coordination and collaboration among team members.

  • Lead efforts to build a network of community-based partnerships and collaborations, leveraging resources and expertise to maximize project impact.

  • Connect and engage with the Prevention Technology Transfer Center (PTTC)

  • Manage the SPF-PFS social media campaign and coordinate focus groups to gather input and feedback from community members.

  • Ensure compliance with reporting requirements and activities, overseeing data collection, analysis, and reporting efforts.

  • Provide expertise and guidance on substance use disorder (SUD), substance misuse prevention, mental health promotion, and prevention and education initiatives.

  • Demonstrate cultural competency and sensitivity in working with diverse populations, including youth, LGBTQ+ individuals, pregnant women, military/veterans, and individuals in recovery.

  • Coordinate the development and ongoing adaptation of strategic plans to integrate evidence-based prevention interventions, ensuring responsiveness to community needs and changes during implementation.

Qualifications:

  • Bachelor's or master's degree in a relevant field such as public health, social work, or psychology.
  • Minimum 2 years managerial and supervisory experience with proven management experience in the area of budgeting, finance and supervision of staff and program development.
  • Extensive experience in SUD, substance misuse prevention, mental health promotion, and education initiatives.
  • Previous experience working with diverse populations, including youth, LGBTQ+ individuals, pregnant women, military/veterans, and individuals in recovery.
  • Strong leadership skills with the ability to provide guidance, supervision, and support to project staff.
  • Excellent interpersonal, written, and oral communication skills, with the ability to build and maintain effective relationships with community partners and stakeholders.
  • Knowledge of data collection and reporting processes, with the ability to oversee and ensure compliance with reporting requirements.
  • Proficiency in project management, including planning, implementation, and evaluation.
  • Excellent computer skills in Microsoft Office
  • Cultural competency training and bilingual skills (preferred).
  • Familiarity with recovery support services (preferred).
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